Job Description

Description

:

 Job Title: Senior Software Engineer

Division: Legal Solutions

Reports to: Vice President, Application Support (US)

Location: Wroclaw or Remote Poland

Position Summary

The Senior Software Engineer works as a member of the Product Development Organization and is part of the Epiq Service Cloud Support Team within Epiq’s Legal Solutions business unit. In this role, the Senior Software Engineer will be a dedicated Level 3 (L3) Software Engineer working closely with both our Support and Development teams:

  • Level 3 Software Engineers are the last line of Support and handle the most difficult problems, assisting our Product Support Managers and Level 2 Product Support Analysts to troubleshoot issues in Production.
  • Level 3 Software Engineers directly code changes, research and develop solutions for challenging new or unknown issues including both bugs and user stories (issues and enhancements).
  • The ...

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