Senior Software Engineer – Contact Centre Platform (CCaaS)

Your Key Responsibilities

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Applications focuses on delivering a suite of advanced communication tools. From cloud contact centers to feature‑rich unified communications solutions, our Applications team is dedicated to providing businesses with the tools they need to streamline operations and improve customer experiences.

Why This Role Matters

Every second a contact center agent is on a call, our platform is working behind the scenes. As a Senior Software Engineer on our CCaaS Technology Team, you will own and evolve the critical services that agents depend on—in a global, multi‑tenant, real‑time environment serving thousands of concurrent users.

This is not a role where you ship features and move on. You will shape the architecture, set the engineering standard, and have a genuine influence on how the team works and what it builds next. If you want to lead fro...