Senior Software Engineer - AWS Connect Developer

We are seeking a highly skilled and experienced Senior Software Engineer to lead the development and implementation of cutting-edge contact center solutions leveraging AWS Connect.

The ideal candidate will bring deep technical expertise, a strong background in telecommunication systems, and the ability to deliver scalable software solutions that align with business objectives.

Responsibilities

• Design scalable architectures for contact center solutions integrating CRM, WFM systems, and AI platforms
• Implement cloud-native services including Lambda, API Gateway, DynamoDB, and Lex to build serverless applications
• Lead the development of automation frameworks using AWS Java SDK, CDK, Terraform, or CloudFormation
• Operate and maintain enterprise-level telecommunication infrastructures with emphasis on reliability and performance
• Customize and integrate AWS Connect capabilities for enterprises t...