Senior SOC Analyst

**Introduction**
CDC Hotline & Mailbox

· Validate escalations from L1 and ensure incident creation is accurate.

· Analyse complex e-mail cases or hotline escalations that fall outside SOPs.

· Escalate major incidents to CDC.

CheckMail (Suspicious E-mails)

· Conduct advanced phishing/malware analysis using sandboxing, threat intelligence, and enrichment tools.

· Provide verdicts and tailored communication to end users beyond template responses.

· Identify phishing campaigns, recurring indicators, and suggest proactive blocking measures.

NextGen Antivirus (CrowdStrike)

· Perform in-depth triage and investigation of CrowdStrike incidents.

· Correlate alerts with endpoint telemetry, network data, and threat intelligence.

· Take pre-approved remediation actions via Logic Apps.

· Conduct root-cause analysis on recurring incidents.

· P...