Job Description
Company Overview
Our client is a fast-growing SaaS company building tools used by organizations globally to support key business operations. The company has made AI a core part of its product strategy, using it to cut down on manual work and tailor the experience to each user, and operates with a culture built on ownership, autonomy, and collaboration.
Role Overview
This role sits within a globally distributed SRE function responsible for keeping a large scale, multi-tenant SaaS platform running reliably for customers around the world. You'll take a hands‑on lead role in high severity incident response while also shaping the underlying infrastructure that supports the platform's scale. The position blends deep technical ownership with cross‑team influence, giving you room to fix root causes, not just symptoms, and to raise the reliability bar across the wider engineering org.
What You'll Be Doing
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