Job Description

Job Description

We are looking for an experienced Session Border Controller (SBC) Engineer to design, implement, and support enterprise SBC infrastructure and SIP-based voice solutions across complex, multi-site environments. The ideal candidate will have strong expertise in SIP signaling, SBC platforms, carrier integrations, VoIP technologies, and network engineering to deliver secure, scalable, and highly available unified communications and contact center solutions.

Responsibilities

  • Design, deploy, configure, and maintain enterprise Session Border Controllers (Oracle/Acme Packet, AudioCodes, or similar).
  • Design SIP trunking, call routing strategies, dial plans, and carrier interconnections for enterprise voice environments.
  • Integrate SBCs with collaboration and contact center platforms such as Microsoft Teams Direct Routing, Genesys, Amazon Connect, and other UC/CC platforms.
  • Configure and support TLS, SRTP, topol...

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