Job Description

Abou the role: We’re looking for a Senior ServiceNow Professional to join the team. This is an exciting opportunity to play a key role in large-scale implementations while contributing to the growth of a global, market-leading practice.


Work Setup: Hybrid (2x a week RTO)

Work Shift: Flexible/ Rotational Shift

Work Location: Taguig or Cebu


Responsibilities:

  • Configure and customize ServiceNow (workflows, UI actions, client scripts, business rules)
  • Build service request fulfillment workflows and process automations
  • Perform integrations (Web Services, SOAP, Orchestration)
  • Develop dashboards, reports, and Performance Analytics solutions
  • Gather business requirements and translate them into technical specifications
  • Execute system and integration testing


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