Senior Service Delivery Manager - Technical Operations

TechOps-Service Delivery-ITIL Support-Senior Manager At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Career Family : Service Delivery Lead Role Type : Technical Engineering The opportunity Service delivery manager to manage end to end operations of support engagement. Minimum experience level of 16-20 years. Your key responsibilities Service delivery Lead who has the prior experience to manage support projects. Manage resources who needs to support on different shifts and on call coverage as per contract needs. Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment. Should be able to manage the key SLA’s and KPI’s for the successful ex...