Job Description
Become a key player in customer operations as a Senior Service Coordinator, supporting global settlements for complex financial transactions. Drive efficiency in pre- and post-settlement processes while ensuring compliance and excellent service.
This crucial role in Customer Shared Services emphasizes operations support for Security, Derivatives, Foreign Exchange, and Money Market transactions. The Senior Service Coordinator will liaise with both internal teams and external clients to provide specialized support, troubleshoot inquiries, and implement effective solutions. Your expertise will contribute to strategic initiatives alongside various stakeholders.
Key Responsibilities:
• Provide pre- and post-settlement assistance for transactions
• Advise on strategic solutions for business groups
• Monitor and track performance metrics actively
• Reconcile data for accuracy and report insights
• Engage directly with clients to resolve ...
This crucial role in Customer Shared Services emphasizes operations support for Security, Derivatives, Foreign Exchange, and Money Market transactions. The Senior Service Coordinator will liaise with both internal teams and external clients to provide specialized support, troubleshoot inquiries, and implement effective solutions. Your expertise will contribute to strategic initiatives alongside various stakeholders.
Key Responsibilities:
• Provide pre- and post-settlement assistance for transactions
• Advise on strategic solutions for business groups
• Monitor and track performance metrics actively
• Reconcile data for accuracy and report insights
• Engage directly with clients to resolve ...
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