Senior Service Advisor

Service Advisor (Kelowna)
Europro Autohaus and ValleyPro Autohouse

We are currently looking for an experienced Service Advisor to join our busy team to maintain, manage and organize our customer accounts.

The Purpose & Objective of this position:

We’re looking for a Service Advisor who will be fundamental to our success and advocate for our customers’ needs. This key role guides customers through their service experience, helping them understand their vehicle’s needs. The primary responsibility is to create estimates and sell recommended services and repairs based on our technicians’ assessments, aligning with the customer’s goals. The role also supports administrative tasks and ensures excellent customer care, building long‑term satisfaction and trust. Additionally, overseeing the parts department includes overseeing inventory, ordering, and sourcing parts in a cost‑effective way. Staying organized and efficient in these areas helps su...