Job Description

Join Serpa Motor Sports in Aurora as a Senior Service Advisor, focusing on automotive and powersports service excellence. Engage with top motorcycle and automotive brands while enhancing customer relations.
This position requires a minimum of three years of advising experience in the automotive sector, with a strong emphasis on powersports knowledge. You will ensure clear communication throughout the service process, manage repair orders, and uphold OEM standards for quality. Build lasting rapport with clients while supporting team growth.
Key Responsibilities:
• Greet customers and recommend service options
• Prepare detailed repair orders and service estimates
• Communicate efficiently with service teams
• Maintain compliance with OEM service standards
• Manage warranty claims with precision
Requirements:
• At least 3+ years of automotive service experience
• Knowledge of PBS dealership software
• Superior communication and organizational abilities

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