Senior Salesforce Service Cloud Engineer | Hybrid & Flexible

Senior Salesforce Developer – Service Cloud
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE
In this role, you should expect to:

• Develop and maintain custom Salesforce Service Cloud solutions using Apex and Lightning Web Components (LWC).
• Lead the technical design and architecture of solutions, ensuring scalability and alignment with best practices.
• Configure and enhance core Service Cloud capabilities, including Case Management, Omni-Channel, Service Console, and Knowledge.
• Design and manage integrations with external systems through REST/SOAP APIs and middleware platforms suc...