Job Description
Drive production support excellence as a Senior Salesforce Production Support Engineer in Toronto, ON, focusing on stability and automated release management. Your role is crucial in supporting investment banking applications effectively.
This opportunity involves L2/L3 support to front-office users while managing critical ITIL processes. With a proactive mindset, you will work on incident management, system reliability, and strategic improvements in collaboration with various teams to ensure seamless application performance.
Key Responsibilities:
• Provide comprehensive L2/L3 production support for users
• Manage ITIL incident and problem processes effectively
• Coordinate bug fixes and system enhancements
• Monitor systems to improve reliability with automation
• Document processes and share knowledge proactively
Requirements:
• 7 to 12 years of experience in Production Support
• Strong preference for Ca...
This opportunity involves L2/L3 support to front-office users while managing critical ITIL processes. With a proactive mindset, you will work on incident management, system reliability, and strategic improvements in collaboration with various teams to ensure seamless application performance.
Key Responsibilities:
• Provide comprehensive L2/L3 production support for users
• Manage ITIL incident and problem processes effectively
• Coordinate bug fixes and system enhancements
• Monitor systems to improve reliability with automation
• Document processes and share knowledge proactively
Requirements:
• 7 to 12 years of experience in Production Support
• Strong preference for Ca...
Ready to Apply?
Take the next step in your AI career. Submit your application to Lorven Technologies Inc. today.
Submit Application