Job Description
Job Description
Platform Ownership & Expertise
- Own and evolve our Salesforce ecosystem (Sales and Service Cloud), with a focus on platform stability, data quality, and performance
- Lead the design and implementation of scalable configuration, automation, and platform governance
- Act as the senior technical reference within the Admin team — reviewing solutions, supporting complex issues, and promoting quality standards
- Work closely with Developers to align declarative and programmatic approaches and ensure platform scalability
- Drive excellence in change management, documentation, and system lifecycle processes
Cross-Functional Collaboration
- Translate business requirements into Salesforce solutions, working with Product Managers, Admins, and Developers
- Roll out new features and enable internal users through training, guidance, and best practice sharing...
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