Senior Sales Engineer

Job Description

About Zendesk

At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We help companies foster deep, meaningful relationships with their customers through intelligent, scalable software.

As a Senior Sales Engineer based in Tokyo, you will sit at the intersection of enterprise software strategy, hands-on systems architecture, and advanced AI automation. This is a high-visibility position built for technical builders who are deeply curious about how autonomous agents, security, analytics, and deep integrations fundamentally transform enterprise workflows. You will own the technical strategy for our strategic customer engagements across Japan, acting as a tru...