Job Description

HCL Technologies Limited seeks a Senior Administrator – SailPoint IIQ, Java, and SailPoint FAM in Kuala Lumpur to deliver advanced technical support, troubleshoot complex incidents, and drive secure, reliable operations for our customers. The role emphasizes root cause analysis and implementing effective solutions to maintain service quality.

You will collaborate with cross‑functional teams, update the knowledge base, mentor junior analysts, and pursue first‑call resolution while ensuring SLAs

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