Job Description
Elevate resort management with True Key Hotels & Resorts as a Senior General Manager in the Okanagan. Shape exceptional guest experiences while leading operational success and team performance.
This on-site leadership role requires strong accountability for a new strata-titled resort, focusing on guest and owner satisfaction, team culture, and financial results. You’ll work closely with department heads to ensure seamless operations across guest services, housekeeping, and maintenance while supporting business growth through effective community relations.
Key Responsibilities:
• Serve as escalation point for guest and owner concerns
• Build an inclusive, accountable, and respectful team culture
• Oversee daily operational performance and management
• Collaborate on sales, marketing, and community engagement
• Recruit, train, and develop leadership team members
Requirements:
• 5–7 years in senior hotel management
• Experience in start-up or pre-opening envi...
This on-site leadership role requires strong accountability for a new strata-titled resort, focusing on guest and owner satisfaction, team culture, and financial results. You’ll work closely with department heads to ensure seamless operations across guest services, housekeeping, and maintenance while supporting business growth through effective community relations.
Key Responsibilities:
• Serve as escalation point for guest and owner concerns
• Build an inclusive, accountable, and respectful team culture
• Oversee daily operational performance and management
• Collaborate on sales, marketing, and community engagement
• Recruit, train, and develop leadership team members
Requirements:
• 5–7 years in senior hotel management
• Experience in start-up or pre-opening envi...
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