Senior Relationship Manager - REMOTE

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Relationship Manager - REMOTE. In this role, you will manage a premium portfolio of high-net-worth clients, ensuring exceptional service and platform engagement. You will serve as the primary contact for high-ticket users, reactivating dormant clients and enhancing loyalty. Your expertise will significantly impact the overall experience and growth of our clients, pushing them toward successful transactions and investment opportunities.

Accountabilities

• Serve as the primary point of contact for a selected group of high-ticket users.
• Engage with dormant high-volume users to understand their needs and facilitate their return to the platform.
• Support KYC-verified users in navigating their initial high-value deposits and transactions.
• Proactively manage active VIP accounts to minimize churn and maximize Total Value Locked (TVL...