Senior Receptionist

Overview

A Receptionist ensures smooth running operations by channelling accurate information to all promptly and ensuring a warm welcome and heartfelt goodbye to all guests.

Responsibilities

• Ensure that daysheets are updated daily with correct information and shared with all relevant departments timeously.
• Assist with daily safari shop sales with guests and staff.
• Communication management – ensure that all phone and radio calls are responded to as per company policy and procedures.
• Ensure all guest special requirements are noted, acted upon, and communicated to relevant departments.
• Act as a central control point in any emergency situation and ensure you follow company policies and procedures.
• Assist with Kwandwe Logistics in terms of transferring guests, staff and deliveries to the correct destinations at the correct times.
• Guest and staff billing – ensure accurate billing and smooth running che...