Job Description

Main responsibilities

Global Quality Systems (CMS, DMS, LMS)

  • Support manage document lifecycle, training assignments, and complaint data entry/analysis.
  • Support administration, maintenance, and improvement of global quality systems.
  • Support initiatives to improve complaint process efficiency, transparency, and alignment across global teams.
  • Actively participate in site and global complaint review meetings, providing improvement insights, driving follow-up actions, and ensuring timely closure.
  • Ensure all documents are managed and stored in compliance with regulatory requirements and company policies.
  • Manage document lifecycle from creation, review, approval, distribution, and archiving.
  • Develop and deliver training programs for employees on document management and learning management processes and systems
  • Provide user support, training, and troubleshooting for system processes.
  • Continuously evaluate and impr...

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