Job Description

Your challenges

Market: South Korea, India subcontinent export market (Bangladesh, Bhutan, Nepal, Sri Lanka, Maldives), Hong Kong, Taiwan, Macao

Implement and improve a standardized and manageable MultiSite Commercial QM System for your market which will reduce the complexity and duplication of activities across Sales and Service Organizations while building capabilities to:

  • Ensure compliance to enable growth
  • Drive continuous improvement and deployment
  • Focus on prevention action and customer satisfaction

    • Manage the design of end-to-end quality processes and tools to achieve highest customer satisfaction

    Drive process harmonization and standardization within your market in alignment with Corporate QM

    Be Management Representative for your market (according to local QM System)

    Be first contact partner for the complaint management process for your market

    Ensure correctness of complaint data entry for your m...

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