Senior QA Engineer

• Execute manual and automated test cases to validate functionality, usability, and performance of voicebots and chatbots
  
• Perform regular quality checks on live bots and report existing flaws, along with documenting improvisations on ticketing platforms.
  
• Collaborate with cross-functional teams to understand requirements and acceptance criteria.
  
• Create and maintain detailed test documentation including test plans, cases, and scripts.
  
• Perform regression testing to ensure stability after changes.
  
• Participate in test planning, estimation, and execution for new features and maintenance releases.
  
• Contribute to improving testing processes, tools, and methodologies.
  
• Stay updated on industry best practices and emerging testing techniques.
  

Requirements

Educational Qualifications

• Bachelor's degree in ...