Job Description

Key Responsibilities

  • Manage municipal accounts and resolve billing, rates, tariff, meter reading, and service-related queries.
  • Submit and monitor applications, objections, and account amendments via the City of Cape Town online portal.
  • Follow up on outstanding municipal matters until resolved.
  • Liaise with property management agents, metering companies, municipal officials, tenants, and service providers.
  • Maintain accurate tenants, lease, deposit, inspection, and property records.
  • Update tenant vacating schedules and lease expiry trackers.
  • Prepare reconciliations, reports, and management summaries using Microsoft Excel.
  • Manage municipal and property-related correspondence through Microsoft Outlook.
  • Ensure all documentation is complete, compliant, and audit ready.
  • Assist with reporting, compliance, and portfolio administration.

Minimum Requirements

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