Job Description
Key Responsibilities
- Manage municipal accounts and resolve billing, rates, tariff, meter reading, and service-related queries.
- Submit and monitor applications, objections, and account amendments via the City of Cape Town online portal.
- Follow up on outstanding municipal matters until resolved.
- Liaise with property management agents, metering companies, municipal officials, tenants, and service providers.
- Maintain accurate tenants, lease, deposit, inspection, and property records.
- Update tenant vacating schedules and lease expiry trackers.
- Prepare reconciliations, reports, and management summaries using Microsoft Excel.
- Manage municipal and property-related correspondence through Microsoft Outlook.
- Ensure all documentation is complete, compliant, and audit ready.
- Assist with reporting, compliance, and portfolio administration.
Minimum Requirements
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