Senior Project Operations Analyst

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At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee‑first process. Our vision is a place where employees know they can thrive.

The Senior Project Operations Analyst is an integral member of the Project Operations team responsible for supporting our Digital project delivery and interacting with other departments and special projects on its behalf.

A successful Senior Project Operations Analyst must be able to work on several concurrent tasks and initiatives at any given time, be a self‑starter, and work with minimal direction. The role requires effective collaboration with Project Operations Management, Project Managers, Accounting staff, Sales Operations, Delivery management, and others.

What You’ll Be Doing

• Complete PSA labor and expense‑based p...