Job Description
If you're an experienced infrastructure engineer who enjoys leading projects, solving complex technical challenges, and making a real impact, this could be the opportunity you've been looking for!!
A well-established Managed Services Provider (MSP) is seeking a Senior Project & Escalation Engineer to join its growing team. This role goes beyond day-to-day support, offering the opportunity to lead high-level infrastructure projects, drive technical improvements, mentor engineers, and help shape technical standards across the business.
A well-established Managed Services Provider (MSP) is seeking a Senior Project & Escalation Engineer to join its growing team. This role goes beyond day-to-day support, offering the opportunity to lead high-level infrastructure projects, drive technical improvements, mentor engineers, and help shape technical standards across the business.
Key Responsibilities
- Lead the planning and delivery of complex IT infrastructure projects.
- Act as the senior technical escalation point for advanced technical issues.
- Drive improvements in automation, documentation, technical standards, and internal processes.
- Mentor and support the engineering team.
- Translate approved technical designs into structured project plans a...
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