Job Description

Key Responsibilities

  • Lead the planning and delivery of complex IT infrastructure projects.
  • Act as the senior technical escalation point for advanced technical issues.
  • Drive improvements in automation, documentation, technical standards, and internal processes.
  • Mentor and support the engineering team.
  • Translate approved technical designs into structured project plans and successful implementations.

Requirements

  • Minimum 5 years' experience in IT infrastructure, preferably within an MSP or multi-client environment.
  • Strong technical skills in:
    • Windows Server
    • Virtualisation
    • Networking
    • Firewalls
    • RMM platforms
    • Scripting
    • Backup & Disaster Recovery
  • Proven track record of independently planning and delivering complex technical projects.
  • Experience improving documentation, automation, or operational processes.

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