Job Description

Job Description

Operational Excellence & Execution

  • Lead and promote operational excellence across all North America project cargo activities
  • Support branches with complex and high-value project cargo executions
  • Ensure consistent application of best practices, compliance standards, and safety protocols
  • Drive performance through KPI monitoring, reporting, and corrective action planning

    • Training & Development

  • Design, develop, and deliver project cargo training programs for operations teams and branch personnel
  • Increase branch awareness and understanding of project cargo capabilities and procedures
  • Mentor and coach operations staff to enhance technical expertise and execution quality

    • Standardization & Continuous Improvement

  • Establish and implement standardized operating procedures (SOPs) across the region
  • Identify operational gaps and inefficiencies; develop and ex...

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