Senior Programmer Analyst (IT Support)

Job Description

Responsibilities:

- Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.

- Handle service requests from executives, including software installation, hardware setup, configuration, data transfer, and backup/restore.

- Provide advice and alternative solutions to help executives use technologyeffectively, andintroduce new tools or technologies to enhance productivity.

- Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.

- Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.

- Manage assets, conduct inventory, and maintain records of executive assets under supervision.

Qualifications:

- Age 27-32 years, with 5-10 years of experience in IT Support/Executive Support.

- Bachelor's degree in Computer Science, Information Techn...