Senior Program Manager

The Family Support Services Manager provides operational leadership and oversight for the daily functions of the Family Support Services program, ensuring high-quality service delivery and full compliance with regulatory requirements. This role is responsible for supervising, mentoring, and supporting program staff while fostering a culture of accountability and continuous improvement. The Manager monitors key performance indicators, ensures program integrity, and identifies opportunities for growth and process enhancement.

Requirements

• Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives.

• Manage a high performing team poised for growth

• Develop, implement, and continuously review efficient processes and documentation to support team success, operational consistency, and ensure accuracy and effectiveness.

• Promote and model best practices in service d...