Job Description

Reporting to the Director of Patient Programs, the Senior Program Manager will be responsible for inspiring and leading a team of Program Managers in developing and executing patient support programs. The role will include direct oversight of a team of Program Managers and accountability for the delivery of patient care, operational quality, and partner satisfaction for those patient support programs. The role will require you to develop and maintain strong working relationships with partners and stakeholders. It will also require you to create collaborative networks internally and work cross-functionally with all organizational departments.


Key Responsibilities

  • Delivery of Patient Support Programs: Accountable for continuous process improvement and operational excellence of specific patient support programs and partner portfolios; Ensure delivery of programs to deliver targeted KPIs and metrics; Ensure operations are delivered in compliance with regulatory,...

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