Job Description
Lead technology initiatives as a Senior Program Manager at Spectrum. Oversee project delivery and collaborate with nurses to ensure excellence in patient care within home services.
In this senior role, you will manage long-term and complex technology programs while leading a diverse team across various functional areas. Essential skills include project management, communication, and consulting experience, particularly from big-four firms. Your leadership will drive operational execution and continuous improvement across the Contact Center Technology Services portfolio to meet high service standards.
Key Responsibilities:
• Oversee planning and delivery of complex programs
• Lead matrixed teams across functional areas
• Ensure stakeholder alignment and communication
• Drive improvements in operational programs
• Monitor quality metrics and patient care plans
Requirements:
• Experience in consulting from major fir...
In this senior role, you will manage long-term and complex technology programs while leading a diverse team across various functional areas. Essential skills include project management, communication, and consulting experience, particularly from big-four firms. Your leadership will drive operational execution and continuous improvement across the Contact Center Technology Services portfolio to meet high service standards.
Key Responsibilities:
• Oversee planning and delivery of complex programs
• Lead matrixed teams across functional areas
• Ensure stakeholder alignment and communication
• Drive improvements in operational programs
• Monitor quality metrics and patient care plans
Requirements:
• Experience in consulting from major fir...
Ready to Apply?
Take the next step in your AI career. Submit your application to Mercor today.
Submit Application