Senior Program Coordinator

Job Description

REF: 001

• Develops program tools, service standards, and performance and quality-assurance measures; makes proposals based on projects conducted, including recommendations for improved management practices and operating efficiency; contributes to departmental policies and guidelines.
• Manages program administration through detailed project plans and schedules, including objectives, terms of reference, milestones, project charters, deliverables, reporting, and control mechanisms.
• Conducts research to support program development and best practices; formulates and presents alternate strategies to meet conflicting demands from stakeholders while accommodating changing departmental priorities.
• Directs and coordinates design, development, and implementation of complex interdisciplinary program activities; leads teams in identifying and analyzing major issues and responding to sensitive inquiries from senior officials. ...