Job Description

A leading IT services company in Malaysia is seeking a full-time Production Support Engineer in Kuala Lumpur. In this role, you will provide technical support and troubleshooting for mission-critical systems. Responsibilities include monitoring MQ, FTP, and SQL systems, resolving incidents, and collaborating with cross-functional teams. Preferred candidates have a Bachelor's or Master's degree, at least 7 years of IT experience in service management or infrastructure, and familiarity with the finance sector. ITIL certification is a plus.
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