Job Description

We're looking for a

Senior Product Support Specialist

This role is Office Based, Pune Office

GCS – Sr. Product SupportEngineer (Sr L1)


The Sr. Product Support Engineer is part of the Global Customer Support Team, responsible for providing support to clients on the Cornerstone OnDemand products. Senior Product Support Engineer works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve complex application software related questions and issues encountered in applications. This position requires a hands-on individual, who can passionately and patiently educate our clients on, how our product is designed to work, and excels in problem solving skills, has eagerness to learn and brings customer centric mindset.

In this role you will

Provide day to day functional and technical software application support in a 24x7 environment to our clients includi...

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