Job Description

JOB DESCRIPTION

As a Product Support Engineer II, you will be a member of the Corporate Technology team, and will work with project managers, business teams, Technology Risk, and developers to engineer and streamline processes to collect and validate technology asset data across the enterprise. You will support the creation and maintenance of processes and workflows to facilitate data capture and processing, integrations, and exception and approvals administration. Your responsibilities include the daily oversight and support of on-premises Microsoft Infrastructure servers and services as well as M365 cloud services.

What you will do:

  • Administer and configure Microsoft 365 platforms and related services.
  • Develop and implement procedures for ensuring ongoing operations and proactive maintenance of the environment consistent with SEI’s Service Management principals.
  • Facilitate the evaluation and selection of hardware and software technology and...
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