Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.


Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

We are seeking a Senior Product Marketing Manager, Agent Empowerment to bring together storytelling, strategy, and technology as Five9 is investing deeply in agent empowerment applications, including:

  • Five9 Agent Assist – Real-time, LLM-powered guidance, next-best actions, and coaching that help agents resolve issues faster and with greater confidence

  • Five9 AI Knowledge – Contextual, AI-driven answers and recommendations delivered to live and virtual agents at the moment of need

    • In this role, you wil...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Five9 today.

    Submit Application