Job Description

Senior Product Manager

Cardiff (x2 per week)

Grade 7: £61,098 to £73,057

Benefits: 28.9% Pension & 31 days annual leave + Bank Holidays, and 2 Privilege days

Currently working exclusively with a forward- thinking Civil Service organisation who are looking for a Senior Product Manager to lead a portfolio of customer contact products, including CRM, telephony, digital forms, and correspondence solutions. Own the product strategy, vision, and roadmap, ensuring products deliver measurable value, support organisational objectives, and meet evolving user needs.

You'd be responsible for driving product delivery across multidisciplinary Agile teams, making informed decisions on priorities, features, and investment throughout the product lifecycle. Balance strategic goals with operational requirements, managing dependencies, risks, and competing priorities to maximise business and user outcomes.

Key Responsibilities

Own and champion a portfol...

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