Senior Process Manager

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• Help to drive the strategic vision for the process area though developing close relationships with stakeholders across the bank
Lead the creation and maintenance of documentation
• Develop and deliver process training 
• Review process KPIs and Metrics and review with leadership and key stakeholders
• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process improvements.
• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the appropriate level of priority
• Lead continuous improvement initiatives
• People and non-people leadership skills
• Develop KPIs, Metrics
• Analyze metrics and review for process compliance and opportunities for improvement
• Lead key department initiatives during development and execution, ...