Job Description

Meet Our Team

The Problem Management Team is growing. Our mission is to identify problem areas highlighted through tickets and field feedback, then drive meaningful change to improve the product and service experience. We're looking for seasoned Product or Cloud engineers with significant Pega expertise to elevate the robustness and standards of our 'As a Service' offerings across both Product and Cloud. This is where your technical depth translates directly into a better service for all our clients and thousands of users every single day.. We operate 24 hours a day, five days a week, following a 'follow-the-sun' support model.

We foster a culture of diversity, openness, intellectual curiosity, and proactive problem-solving. Our environment is designed to provide the support and mentorship needed for continuous learning and professional growth.

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