Senior Platform Support Engineer

Key Responsibilities:

• Report to the manager of Platform Support with the ability to interface with multi-disciplinary teams

• Serve as an escalation point for Junior members and other cross-functional teams.

• Provide technical assistance and support for incoming queries and issues related to proprietary technologies, computer systems, software, and hardware.

• Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners

• Facilitate infrastructure and product-related tasks

• Manage assigned tasks contributing to Platform level projects

• Work to continuously develop expertise within key areas of technical operations

• Provide off hours on-call support as needed by following an assigned calendar

• Assist in the design, development, testing, and deployment of API proxies using Apigee Edge or Apigee X

• Support integration of APIs with ba...