Job Description
**We help the world run better**
**Job Overview**:
**Key Responsibilities**:
- Lead the operations and continuous improvement of automated cloud landscape management on SAP BTP.
- Being an expert in operational task and also fulfill those tasks and services
- Work towards transitioning the operations model to 24/5 or 24/7, establishing processes, ensuring seamless operations and mínimal downtime.
- Ensure seamless operations, including efficient issue escalation, timely fulfillment of service requests, and overall operational excellence.
- Take a leadership role in upskilling and guiding a newly onboarded 3rd party Ops team, providing necessary support and expertise.
- Foster a culture of clear communication and documentation to facilitate knowledge sharing and collaboration within the team.
- Proactively address operational challenges, troubleshoot issues, and implement solutions to maintain a high level of system reliability.
- Work closely with internal...
**Job Overview**:
**Key Responsibilities**:
- Lead the operations and continuous improvement of automated cloud landscape management on SAP BTP.
- Being an expert in operational task and also fulfill those tasks and services
- Work towards transitioning the operations model to 24/5 or 24/7, establishing processes, ensuring seamless operations and mínimal downtime.
- Ensure seamless operations, including efficient issue escalation, timely fulfillment of service requests, and overall operational excellence.
- Take a leadership role in upskilling and guiding a newly onboarded 3rd party Ops team, providing necessary support and expertise.
- Foster a culture of clear communication and documentation to facilitate knowledge sharing and collaboration within the team.
- Proactively address operational challenges, troubleshoot issues, and implement solutions to maintain a high level of system reliability.
- Work closely with internal...
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