Senior PHP Support Engineer

Our client is a leading global tech company delivering cutting-edge digital solutions. They provide a collaborative environment, learning-driven culture, and strong growth potential for professionals in technology and support domains.

Responsibilities

• Providing prompt technical/product support for a PHP-Magento-based e-commerce platform
• Collaborating with cross-functional teams to resolve functionality or performance issues
• Handling live issue diagnosis, documenting defects, and assisting in product improvement
• Communicating effectively with internal and client stakeholders for problem resolution
• Maintaining updated documentation and contributing to support knowledge base
• Participating in shift-based support to ensure 24/7 issue resolution coverage

Requirements

• Bachelors degree in Computer Science or relevant field
• 3+ years of experience in PHP Web ...