Senior Pharmacovigilance Officer, Team Lead/ Case Processing Manager- Medical De

Role and Responsibilities

• Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader and Line Manages ICSR staff
• Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process
• Assures and exerts activities leading to effective cooperation with clients in the area of ICSR Management
• Contributes to achieving company's goals and objectives
• Works under supervision of ICSR Operational Lead
• Providing support to other activities undertaken by the project team on behalf of the client and the company
• Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
• Proposes process changes to ICSR Operational Lead
• Manages ICSR deviations with ICSR Operational Lead support
• Reviews trackers and time...