Senior Pensions Administrator (Fixed term Contract)

Responsibilities

• Carry out leaving and retirement calculations for DB, DC and Cash Balance members.
• Prepare accurate leaver and retirement statements for member issuance.
• Respond to member queries via phone and email with clarity and care.
• Manage workload proactively to meet agreed turnaround times.
• Ensure calculations are completed efficiently and with high accuracy.
• Support other pension administration activities such as transfers in/out.

Key Skills

• Strong knowledge of DB and DC pension scheme administration.
• High level of numeracy and accuracy, including manual and automated calculations.
• Excellent communication skills when supporting members.
• Strong Microsoft Office skills, including Excel and Word.
• Ability to work independently and take initiative in a fast-paced environment.
• Flexible, reliable, and comfortable handling varied or ad-hoc tasks. <...