Senior Payroll Officer

About the role

We’re excited to be recruiting for a Senior Payroll Officer (12-month Fixed Term Contract) to join our friendly and supportive Payroll team at DS Smith’s Business Service Centre in Caerphilly. This is a fantastic opportunity to make a real impact while gaining exposure to a high-volume, fast-paced UK payroll environment.

In this role, you’ll take ownership of the administration and customer-facing aspects of our UK Payroll service, ensuring the accurate and timely payment of approximately 5,000 colleagues. You’ll play a key part in delivering an exceptional payroll experience, supporting employees across the UK with professionalism and care.

Collaboration is at the heart of this role - you’ll work closely with your team to manage and resolve payroll queries, while also helping to educate colleagues across the business to build understanding and confidence in payroll processes.

Key Responsibilities include: