Job Description
Senior Customer Service Advisor
Location: Southampton
Salary: £31,000 per annum + Bonus
Working Pattern: Hybrid (once fully trained)
Hours: Monday to Saturday, 5 days per week
8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained)
Saturdays worked on a 1-in-2 rota, with a lieu day during the weekAbout the Company
Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team.
This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment.
Key Responsibilities
Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently
Book appointments and manage customer schedules
Ob...
Location: Southampton
Salary: £31,000 per annum + Bonus
Working Pattern: Hybrid (once fully trained)
Hours: Monday to Saturday, 5 days per week
8:00am-4.30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained)
Saturdays worked on a 1-in-2 rota, with a lieu day during the weekAbout the Company
Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team.
This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment.
Key Responsibilities
Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently
Book appointments and manage customer schedules
Ob...
Ready to Apply?
Take the next step in your AI career. Submit your application to Tate today.
Submit Application