Job Description

eClerx is looking for a Customer Support Representative for their team in Muntinlupa, Philippines. In this role, you will guide customers through the rollover process and assist with their inquiries via chat, email, and phone. Candidates should possess at least 1 year of experience in handling US 401ks, possess a vocational or college degree, and be fluent in English. Familiarity with customer service practices and a strong interest in finance is essential. This position offers an exciting opportunity in a dynamic environment.
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