Job Description

Job Description:

Job Title: Senior Operations Manager


Job Level: Mid-Senior


Reports to: VP of PH Operations


Work Schedule: US PST (8:00 am-5:00 pm)


Setup: Onsite

Job Description:


  • Plan, monitored, and manage the daily activities and operations of the revenue departments (recruitment, sourcing, and staff leasing) in Cebu and all P&L-impacting activities by gathering, analyzing, interpreting, and achieving KPI targets and performance of each team
  • Work closely with the Cebu and US department managers/leaders to facilitate process updates, improvements, and initiatives with the goal to improve the performance of Cebu teams
  • Function as the bridge between senior leadership and all revenue-generating departments
  • Function as the chief managing partner being on the front lines enabling to promote of employee motivation as well as details that hinde...

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