Job Description

Job Purpose

We are seeking a proactive, reliable, and digital-confident IT professional to provide high-quality technical and operational support within a dynamic school environment. This role supports core ICT and Educational Technology (EdTech) operations across end-user support, student device management, digital system administration, and infrastructure upkeep, while contributing to process efficiency, digital enablement, and cybersecurity compliance. .

Key Responsibilities

1. End-User Technical Support

  • Provide first- and second-level technical support to staff and students.

  • Diagnose and resolve hardware, software, network, printing and peripheral issues.

  • Install, configure, upgrade and maintain desktops, notebooks, mobile devices and software applications.

  • Provide troubleshooting support on Windows, macOS, iPads, Chromebooks and other school-issued dev...

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