Job Description
Greetings from Themesoft!
We're looking for a skilled and proactive Network Operations Engineer to join our growing IT infrastructure team. This role involves real-time monitoring, incident response, coordination, and maintaining the health of enterprise network systems.
Location: Bangalore
Experience: 6–9 Years
Notice Period: Immediate Joiner or 10 days of notice period Only
Key Responsibilities:
Monitoring & Incident Response
- Continuously monitor network infrastructure using enterprise tools
- Respond to alerts and incidents as per SLA
- Perform root cause identification and document repeat issues
Escalation & Coordination
- Escalate complex issues to L2/L3 teams
- Coordinate with internal teams, vendors, and service providers
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